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Once you have gathered all the information you can about the problem, you’re ready to file a bug report.

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If you’ve searched thoroughly and can’t find any information about the problem, it’s time to start troubleshooting.

Somewhere along the way you may get an idea about what’s causing your issue, and figure out a way to fix it. But even if that doesn’t happen, you will probably run across a few valuable clues that will help us figure out what’s going on, once you’ve filed your bug report.

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